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Resources To Prevent & Deal With Workplace Conflict With Customers and Colleagues
Public Speaking, Speakers Bureau & Conference Keynotes 
Providing you with resources to prevent, manage & resolve conflict in the workplace. Our website is a free resource to support individuals, managers and companies increase job satisfaction, reduce, stress, save time, and increase productivity. 
Institute For Cooperative Communication, 252 Cathcart St., Winnipeg, Mb. Canada, R3R 0S2
Phone: (204) 888-9290 Fax: (204) 888-2056
All Site Material is © Robert Bacal, 1998 Reproduction without permission in any form is forbidden 


Conflict Prevention 
Hostile Customers 
Free Conflict Articles 

 Books & Helpcards
Defusing Hostile Customers Workbook 
Defusing Hostile/Volatile Situations For Educators 
Conflict Prevention In The Workplace 
Defusing Hostile Customers Help CardCooperative Communication Helpcard
[Ordering Publications] [Email Us] [Seminar Information] [Speaking Information] [RETURN TO MAIN PAGE] [Chat Room To Discuss Workplace Conflict]
Click here to be updated when site changes 
Can't arrange seminars or training? Several of our books can help. 
Ordering Information

Public Speaking, Speakers Bureau & Conference Keynotes

Over the last while our clients have requested that we do more conference speaking and keynotes. One reason is that we provide a different perspective on a number of subjects which has best been described as challenging,  motivating and promoting learning. That is we expect to keep people interested, motivate AND teach useful things to people.

If you are looking for something different for your conference or get together, let us know. We promise a dynamic, energizing and thought provoking presentation that will get people's attention, and get people talking. 

We custom design our presentations but here are just a few sample topics: 

  • Why Performance Management Fails (and what to do about it)
  • Training Scams That Trainers Play
  • Why Most Training is A Bad Investment
  • Cooperative Communication = The Core Team Skill
  • Defusing Hostile Customers
  • Teams & Personal Responsibility
  • Dealing With Difficult Parents (for educators)
  • How To Make Strategic Planning Work
We negotiate our speaker's fee on a case by case basis, to take into account your budget. 

If you have a topic in mind ASK US!

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