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Conflict Prevention
Services
There are lots of seminars
to help with conflict management and conflict resolution. After almost
ten years of teaching folks how to defuse anger in others, we have come
to the conclusion that we should spend more time learning how to PREVENT
unnecessary conflict from occurring in the first place.
In 1998 we will begin
delivering our first seminars aimed at teaching people to:
prevent unnecessary
conflict from happening
-
reduce the chances that minor
conflict will escalate
-
reduce conflict "personalization"
(personality conflict)
-
maximize the positive outcomes
of conflict and minimize the negative outcomes
As with all our seminars,
we will be delivering this on an intact workgroup basis at the request
of client organizations. This allows us to deal with the specific problems
of a particular workplace by basing the final content on an appropriate
needs assessment.
However the following
is some of the content that can be included (we can offer both one and
two day workshops.
-
Generating
Models of Conflict
-
Origins
of conflict
-
Escalation
cycles
-
Behavioural
contributors to conflict
-
Cognitive
& attitudinal contributors
-
Identifying
Conflict Prevention Pressure Points
-
Strategies
For Conflict Prevention
-
Cooperative
Communication Tactics
-
Cognitive
Tactics, Affective Tactics & Re-framing
-
Reducing
Personalized Conflict
-
Making
Conflict Constructive
-
Blame-making,
crazy making, vs. problem solving
Other topics and activities
will be based on needs assessments.
This workshop is ideal
for use within a team-development context to minimize internal conflict
among team members and focus them on the problem solving at hand. It also
fits for supervisors, staff and managers who would like to reduce the amount
of unnecessary conflict in their workplaces. Special sessions can be arranged
for managers only.
For more information contact
us at:
rbacal@escape.ca, or give us a call
at (204) 888-9290.
E-mail Us!
Some Conflict Prevention Resources
We'll be adding more free
conflict prevention and management resources regularly. Stay tuned.
Announcing Our NEW Book: Conflict
Prevention In The Workplace - Using Cooperative Communication.
For Information On Contents, Excerpts
& Chapters click here
Articles
You can also preview
our Cooperative Communication Help Card by clicking HERE
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